Big Ambitions: Customer Capacity of Shop Items (Prices&Size&Content Amounts Included)

I needed a list for myself to see how much Shop Items increase customer capacity and how many of them i needed to reach to Building Customer Capacity Limit. I made a list of them with their prices and size. I hope it helps you for your further calculations as well 🙂

Customer Capacity is what limits your “customer count per hour”. It is determined by a hard cap called “Building Limit” which varies from Shop’s size. ( Like 75m2 = 10, 225m2 = 30 etc. )

When you look at your Insight tab in BizMan, you’ll see a section called “Customer Capacity” to the right. On that section you’ll notice your “Building Limit” and “Current Capacity Per Hour”.

Let’s say your Building Limit is 15, you need items that cover that number. Cash Register (20) and a Baker Showcase (10) won’t allow you reach the limit since Bakery Showcase’s Customer Capacity is 10. So you need to reach or exceed 15 in this case. Putting 2 Baker Showcases will solve your issue since 2 x 10 = 20 and Cash Register is already 20. It will show “Current Capacity Per Hour” in red if you are under “Building Limit”.

Let’s say you have a Law Firm and Building Limit is 10. You need to put 10 workstations (computers with desks and chair) to reach that Building Limit to use it at full efficiency. ( 1 Workstation = 1 Customer Capacity in the game.)

And you need to reach that limit for per product you sell in your shop. This is especially important for the items that have multiple sellable products.

For instance, you have a 30 “building limited” retail and you want to sell French Fries and Donuts at the same time. If you buy 2 Industrial Fryers to go above 30 since Fryers have 20 Customer Capacity each, it won’t work.

You need to buy 4 Industrial Fryers to go above 30 because the game gonna categorize Donuts and French Fries seperately therefore you’ll be needing 2 Fryers for Donuts and 2 Fryers for French Fries to exceed/reach the limit of 30.
(20×2 = 40 > 30 for French Fries and 20×2 = 40 > 30 for Donuts,so you need 4 of them.)

I hope those above are helpful to understand the basic mechanics of Customer Capacity.

That’s all folks. Take care, have fun everyone.

CC: Customer Capacity
S: Size
P: Price
SP: Sellable Product(s) on it
CA: Content Amount
C: Cheap
E: Expensive

1.Note that both Appliance Stores have Industrial Fridge and Storage Shelf. “Square Appliances” sells both cheaper than AJ.(AJ’s prices are $1440 and $12996 while SA’s prices are $1200 and $10830)
2.Remind me to update the list if items below gets changed in the future. Feel free to correct any given information in the guide.

Square Appliances

AJ Pederson & Son

Fundamental Items for Shops and Their Prices