A quick guide that should help fix the game crashing shortly after pressing “New Game” and getting to the first loading screen.
Run in Compatibility Mode
Upon doing so right click the Call to 10.exe file, click properties, and then locate the compatibility tab.
Now check the box to “Run this program in compatibility mode for:” and select “Windows XP (Service Pack 3)”.
Try running the game. If you still crash after clicking “New Game” and getting to the first loading screen after the camera spins around, try the next fix.
Delete Files Causing Problems
Find the “Files” folder and go into it.
Next you want to look for the folder titled “databank”.
Inside the “databank” folder there will be a folder titled “call”.
Inside the call folder is a image titled “black.png”. Delete that image.
If running the game still crashes at this point, delete the entire folder titled “call”. This should fix the game and allow you to get past that first loading screen where it crashes (you should see the door below if it loaded correctly from “new game”). I am unsure if deleting this file has any effect on the rest of the game but as I play through I will update this guide if need be.
Hopefully this was able to help you some!
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