Can’t start the game? Stuck on a “spinning crystal of doom”? This guide is for you.
The full ramifications of this are unknown – so if you’re not confident, don’t do this step. Just know, that until/unless the devs fix this issue, you won’t be able to launch the game.
If you delete the two files only, it should work to restore access, but you may get corruption again. If you delete the whole SOULHACKERS2 folder, it should then cleanup the cloud save (in theory).
Which way you go is up to you. I couldn’t even get as far as manual save, so I just deleted the folder to make sure EVERYTHING was frickin clean. But if you got into the game a ways, you might want to keep your save, so deleting the two .DAT files should be enough – but again, proceed at your own risk.
Then, go into the SEGA folder, into the SOULHACKERS2 folder, and navigate down into the SystemData folder. So you’re going into (from the path above):
And delete “data.dat” and “systemdata.dat”.
If you have NEVER created a manual save because you never got that far, you should be able to just delete the whole SOULHACKERS2 folder (because you lose nothing and it’s cleaner, just to make sure there’s not some other corrupt file somewhere
Game should run correctly now. If not, you may need to disable cloud save and repeat these steps.